FAQ

Want to know more about our prints?

Our Lustre Canvas and Giclee Fine Art Prints are meticulously printed to order through Southern Buoy, Mornington. You will receive care information upon delivery of your special piece of art. 

Please allow ten to fourteen business days from the time of ordering to receiving your print within Australia. You will receive an email and tracking number when your print has been dispatched. 

Need care and delivery info on our original pieces?

Our original pieces are part of our spirit. We take the transporting of such special creations very seriously, therefore all originals are carefully wrapped and handed to the experts for transportation to their new home. 

Got a question about returns or refunds?

We take quality control very seriously and ensure all products are in the best condition before sending off to their new home. We therefore ask that you choose carefully before checkout as we do not issue return items or refunds. 

Considering a commission?

Please fill in the contact form with a little information about what you're wanting, and I will get back to you to discuss.  

Do you ship internationally?

We are able to ship our unstretched canvases (up to 160cm) & giclee prints to selected countries in rigid mailers or postal tubes. International postage incurs a flat rate shipping fee of $125 per print. 

Please allow four weeks for international postage. You will receive an email and tracking number when your print has been dispatched.